Customer Sales & Service Representative (Full-Time)

Brandon, MB

WESTMAN COMMUNICATIONS GROUP (Westman) is seeking applications from energetic, highly motivated individuals to become part of our growing team! 


Westman is an industry-leading communications provider based in Brandon MB, offering residential and commercial High-Speed Internet, Digital TV, and Phone services in communities across Manitoba. Established in 1977, as a locally owned and operated cooperative, Westman is dedicated to delivering competitive and innovative services, providing an exceptional member experience, and supporting the communities we serve. 


What we have to offer:

  • Competitive compensation package and motivating commission payout structure.
  • Comprehensive group benefits plan (extended health; life; dental; vision; GRRSP; and health and wellness).
  • Various Learning and Development initiatives, and opportunities to grow within our team!
  • Opportunity to participate in company events and activities and enjoy our company perks! 


What you’ll do:

  • Provide pleasant, professional, knowledgeable service and exceptional customer support via face-to-face, online chat, e-mails, and telephone interaction.
  • Promote the features, advantages and benefits of our services and assist customers in determining the cable, Internet, and phone services best suited to their needs.
  • Receive payments from customers and balance cash drawer daily.
  • Process orders for new services, moves, changes, service disconnection, and rental of equipment.
  • Conduct customer survey satisfactions calls as required.


What you’ll bring to the team:

  • Minimum Grade 12 education or equivalent.
  • One-year of experience in sales in which you identify customer needs, suggest services, and build relationships.
  • One -year of experience in customer service carrying out tasks such as typing, handling, of cash and reception/clerical duties.
  • One-year post-secondary education in Business, Computer, or Technology field is an asset.
  • Intermediate knowledge of Office 365 (Outlook, Word, and Excel) is an asset.


*Must be able to work flexible hours.


DEADLINE FOR APPLICATIONS: This position is open until filled.


Apply today to join our team at https://westmancom.com/careers and begin your exciting career journey with us! 


As an equal-opportunity employer, we are committed to an inclusive and barrier free environment at Westman Communications Group and encourage applications from all qualified individuals. If you require a reasonable accommodation at any point during recruitment process or would like to request this posting in an alternate format, please indicate by emailing [email protected] of the accommodation requirements. While we thank each applicant for their interest, only selected candidates will be contacted.


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