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About the College of Immigration and Citizenship Consultants (the College)
The College is the authority mandated by the Government of Canada to regulate the practice of Regulated Canadian Immigration Consultants (RCICs) and Regulated International Student Immigration Advisors (RISIAs). Its role, authority and powers are established in the College of Immigration and Citizenship Consultants Act (Canada). The College sets and enforces the licensing, education and ethical standards of the profession, in the public interest.
Industry
Self-Regulatory Organization (SRO)
Position
JOB TITLE: Data Coordinator
Department: Professional Conduct
Reports to: Director, Professional Conduct
Language Requirement: English
Location: Canada
Classification: Full-time
Why join us?
Do you want to be part of a team that strives to enhance and uphold Canada’s immigration and citizenship consulting profession? If you share our passion and purpose, please consider applying for the opportunity below to become part of a team that makes a difference.
How will this role support our team?
The Data Coordinator will administer, coordinate and maintain the quality of the Department’s case management database and data processes to ensure the complaints and discipline process is administered efficiently and in accordance with the College’s policies.
Responsibilities Include (but are not limited to)
· Maintain the Department’s case data and database, including developing user guides and workflow processes and optimizing the database for performance.
· Collaborate with management to develop and report on metrics and service standards.
· Coordinate the transfer of case information, provide access to case files and follow-up with external contractors on requests for data.
· Provide support to the manager to coordinate projects and implement process changes related to the case management database.
This role will support our team by providing:
· Analytical, critical thinking, math/statistical and problem-solving skills to determine how to use and propose features for the IT platform
· Time management, organizational and decision-making skills to manage and prioritize competing priorities and deadlines
· Flexibility to work in a fast-paced changing environment as a collaborative team player who demonstrates initiative
· Written and verbal communication skills to communicate with a wide variety of stakeholders on issues related to data collection, input and reporting
· Knowledge of office/administrative software, relational databases and data platforms
Required Education and Experience
· University Degree (Bachelor) in data analytics or database management
· 3-5 years of experience with data management, data quality and business intelligence
Knowledge of process workflow design and documentation, statistical analysis tools, database concepts and programming languages used in database management
What We Offer
· Work Location: During the COVID-19 pandemic, in order to keep all our candidates safe, the College is hiring and onboarding 100% remotely
· The opportunity to protect the public interest within the immigration and citizenship sector
· A culture of transparency, where team members are involved in important conversations
· Full health benefits from day one for you and your family
· Access to the Employee and Family Assistance program
· RRSP match
How to Apply
Click here to upload your resume and brief cover letter indicating why you feel you are fit for this role.
The College is an equal opportunity employer. We welcome applications from persons legally entitled to work in Canada, who represent the diversity of our nation, and whose qualifications meet the skills and experiences we seek. We are committed to providing equal opportunities to all candidates and to meeting the needs of people with disabilities. Should you be contacted regarding an employment opportunity and require an accommodation for a disability, we will be pleased to work with you to identify how we can best support you through this process.
The successful candidate will be required to undergo a criminal background check.
While we thank all applicants for their interest, only those identified for further consideration will be contacted.
Ce poste est affiché en français sur notre site Web à https://college-ic.ca/whats-on/careers?l=fr-CA