If you're passionate about driving innovation in risk analytics and shaping the future of financial technology, we'd love to hear from you.
We're searching for an experienced and passionate professional to take on the role of Data Science Manager, Growth. In this role you'll spearhead the roadmap of data science products focused on accelerating merchant acquisition, engagement, and retention at Helcim. You will lead a talented team of data scientists as we scale our data science capabilities and technology platform through our next stage of growth.
Collaborating closely with our Marketing, Success, and Sales teams, our efforts will supercharge our merchant acquisition and engagement strategies. Ultimately, you'll empower Helcim to grow and succeed by leveraging data-driven insights to make better decisions.
We’re seeking someone who thrives on leading, mentoring, and scaling a data science team to solve big problems at Helcim. With our work in the fintech space we are having an impact on the lives of small and medium businesses serving communities just like yours. Helcim is a fast-paced, high-demand company, and leaders must work well under pressure.
What you’ll do:
- Prioritize and continuously develop the roadmap of data science products focused on merchant growth initiatives.
- Collaborate with stakeholders to define and prioritize strategic objectives, translating complex business requirements into actionable opportunities for leveraging data science.
- Drive the data science development process to identify opportunities and develop the statistical algorithms, machine learning models, and strategies to optimize merchant acquisition, engagement, and retention.
- Partner with the Data Platform team to ensure data capture, cleanliness, system development and monitoring meet the needs of our merchant growth efforts.
- Scale up, lead, and develop Helcim’s growth focused data science team.
- Utilize a diverse range of data sources to enhance Company’s capabilities in marketing strategies, customer segmentation, and ongoing merchant relationship management.
- Contribute to continuous improvement within the Data & Analytics function, influencing processes, tools, and systems to facilitate scalable and effective decision-making.
Who you are:
- Bachelor's degree in Computer Science, Statistics, Mathematics, Economics, or a related field.
- 5+ years of experience in data science, machine learning, or a related field, with a focus on risk management, fraud detection, or financial services.
- Experience in data science management, with a track record of successfully leading teams to deliver high-quality data products at scale.
- Strong understanding of analytics engineering development cycles, including data modeling, version control, documentation, and best practices for codebase development.
- Proficiency in the data science development lifecycle, including problem definition, exploratory data analysis (EDA), feature engineering, modeling, evaluation, deployment, monitoring, and iterative improvement.
- Solid grasp of mathematical fundamentals in advanced statistics, optimization, and/or economics.
- Ability to thrive in a fast-paced startup environment, prioritizing iterative technical solutions to solve complex problems.
- Experiences with the following technologies will be assets in this role:
- Google Cloud Platform (GCP) and and their BigQuery Data Warehouse
- Metabase or other business intelligence applications
- Data transformation technologies such as dbt
- Apache Spark or similar distributed computing platforms
- Experience in marketing analytics, customer segmentation, or similar experience will be an asset in this role.
Why Helcim?
Helcim is a payments company that gives small and medium sized businesses a better way to accept debit and credit cards. Thousands of merchants across Canada and the US choose Helcim for their payment needs because of our excellent customer service and innovative software solutions. We won the Canada’s Most Admired Award for Corporate Culture in 2021, ranked number 91 on the Globe and Mail’s 2019 list of Canada’s Top 400 Growing Companies, and we have big plans to redefine the payments industry. To accomplish this, we need a talented team of people who are passionate about working in fintech. Learn more about working at Helcim in our culture book The Way of the Helcim.
At Helcim we build teams of engaged, caring and intelligent people. In return we provide an environment where you’ll be excited to come to work each day and tackle challenges with your colleagues. As part of our team you’ll receive amazing benefits including a competitive salary, paid health benefits, stock options and generous vacation time. You’ll also enjoy company provided snacks and team lunches to keep yourself fueled and the opportunity to recharge and connect with your team members at company social events.
We invest a lot of time and energy imagining and creating a company and culture that encourages discussion, the trade of ideas, and the execution of amazing products and services.
We’re friendly and collaborative, working together to achieve big goals. If you want to join our team and feel you can contribute to the growth and success of our company - we want to hear from you!
Join Our Team:
Candidates must be eligible to work in Canada and be located in Calgary for this position. Helcim uses a hybrid work structure where team members can work 3 days in the Calgary office (Monday/Wednesday/Friday) and 2 days (Tuesday/Thursday) at home.
If you would like to be considered for this position, please submit your Resume and Cover Letter. Please address your Cover Letter to Helcim People & Culture.