Delivery Lead, Digital Services

Victoria, BC

Why choose us? 


There is more to Pension Corporation than you might think. We are an award-winning organization with meaningful purpose-driven work, where staff have impact and create peace of mind for those we serve. We have cultivated an outstanding community rooted in respect, where employees are inspired to have courage, take action, and be at their best every day.  


Our new nine-year strategic plan, Plan 20|30: Our Future is Insight, will guide us from 2021 to 2030. To learn about our aspirations and objectives and how you can be a part of a people-focused organization that is grounded in operational excellence, visit bcpensioncorp.ca  


What we offer: 


- A variety of work options (modified workweek, on-campus work, or a hybrid of work from home/on-campus)  

- Incredible campus with collaboration spaces 

- Ongoing training and professional development opportunities and scholarship programs 

- Comprehensive extended health and dental benefits for you and your family 

- Defined benefit pension program 

- Health & wellness programs – lunchtime seminars, community activities and a comprehensive Employee & Family Assistance Program 

- Opportunities to give back to the community and support not-for-profits 

- Seasonal events and socials 

- A robust awards/recognition program 

- Discounts on BC Transit passes, travel and accommodation, cell phones and plans, and more 


Hybrid Work Model 


This position is located in our Victoria, BC office. You will have the opportunity to work part of the time on-campus and part of the time off-campus. Guidelines and requirements for in-office presence are determined by operational need and vary according to the unique needs of each business area.  


The opportunity 


We are seeking a Delivery Lead, Digital Services to join our team in VICTORIA, British Columbia, Canada.  


Within ITS, the Digital Services branch helps clients achieve their business objectives by leveraging the most appropriate IT solutions. The branch is a trusted partner that empowers business-driven innovation enabled by technology, with a mission to deliver high-quality analysis and digital consulting services. 


The branch is comprised of cross-functional service delivery teams committed to effective and efficient digital service delivery, within three practice areas: Digital Consulting & Design, Quality Assurance, and Production Support. 


As a technical leader within the organization, the Delivery Lead is responsible for providing oversight and steering of complex digital initiatives, managing technical resources, and managing the production support of critical IT systems. The Delivery Lead position drives ideation by challenging assumptions and creating ideas for innovative solutions. This position is a strong client advocate that provides a critical linkage between the needs of individual business areas and the products and services of the ITS division. 


This role is a great opportunity to oversee the delivery and execution of enterprise-wide information technology initiatives that involve multiple components and delivery teams. If this sounds like an opportunity that you have the experience, skillset, and passion for, and you are eager to join a dynamic team, please apply through our career website: https://bcpensioncorp.prevueaps.ca/jobs/ 


What do you need to succeed? 


Must have 


- Degree or diploma in computer science, engineering, or a related discipline; and three (3) years of recent (within 5 years), related experience*. An equivalent combination of education and experience may be considered. 


*Related experience must include: 


- Experience leading and supervising IT professionals including recruitment, coaching, motivating, guiding, and supporting development, and evaluating and managing performance. 

- Experience leading IT initiatives of large scale and complexity that have multiple delivery components. 

- Experience in business planning, contract management, and financial management. 

- Experience providing operational IT support to enterprise applications (e.g., Incident Response, Request Fulfillment, Impact Analysis). 


Nice to have 


Preference may be given to candidates with one or more of the following: 


- Relevant training or certification related to Agile methodologies, frameworks, and practices (e.g., Scrum, Disciplined Agile). 

- Experience working in an agile, digital product-focused development environment, iteratively creating, and improving digital products and services. 

- Relevant training or certification in IT Service Management (e.g., ITIL). 

- Experience aligning technical solutions with the organization’s strategic business goals by: assessing business requirements for new projects and supporting technical strategies to optimize service delivery; ensuring business strategies and requirements are effectively translated into technology solutions. 

- Background in Quality Assurance within a Software Development environment, including but not limited to Tooling, Methodology, resourcing and modernizing the QA practice to align with strategic business goals. 

- Demonstrated knowledge, and preferably two years’ experience, in an M365 cloud and Oracle technology environment. 


Diversity & Inclusion 


BC Pension Corporation is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.  


We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or accommodation due to a disability, please email us at jobs@pensionsbc.ca.  


Thank you for your interest in working with us. We will let you know about your status in this competition as soon as possible. If you have questions about this opportunity, please email us at jobs@pensionsbc.ca. 


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