EUC Operations Lead

Remote (Alberta, Canada)

Reporting to the End User Computing (EUC) Manager, the Operations Lead is a critical role in leading the way in how End User Computing services are managed and improved, as a core service, within the GoA. This position plays a critical role in shifting EUC services from a technical service offering to user-centric service offering that provides high-business value and increases user performance within the workplace to enable business partner outcomes.

The Operations Lead provides oversight and guidance to the End User Computing team; works with other Information Management and Technology (IMT) and business teams; provides leadership and direction to cross- functional project teams and contributes in the review, development and implementation of divisional service management processes that ensure consistent service management practices are utilized across government.

 

Required:

 

  • University graduation in Computer Sciences or a related field. 
  • 4 years of progressive leadership and technical experience in the IT field, specifically related to the technologies and responsibilities of this position:
  • Enterprise Service Management
  • Incident/Problem Management
  • Leadership/Supervisory/Coaching
  • Change Management


Please follow the Link for more details:  https://jobpostings.alberta.ca/job-invite/60861/


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