Information and Technology (IT) Solutions Architect

Doctors Without Borders / MSF CanadaToronto/ Montreal15 days ago

Job Information

Position Level: Technical lead

Department: IT Unit, EDO Department

Position Status: Permanent

Activity Rate: 37.5

Location: Toronto

Salary Grade: Level D on the MSF Canada Salary Grid, $ 79,057 per annum

Status: Must be legally entitled to work in Canada

Benefits: Health Spending Account, Lifestyle Spending Account, group insurance (Life, Dependent Life, AD&D), Peace of Mind plan (i.e. prescription drugs, accidental dental, hospital care, etc), 5% RRSP contributions (no matching required), starting 4 weeks’ Vacation/year, flexible work hours, annual professional development budget, Employee and Family Assistance Program (EFAP), free access to internal Psychosocial Care Unit Services and a positive and innovative office culture grounded in our core values of humanity, integrity and results.

Please click HERE for full job description

Key Responsibilities

• Work with IT, other departments, and MSF’s leadership team to evaluate business workflows, ideate, and implement digital solutions.

• Integrate all Digital systems using the M365 environment as a core integration hub

• Lead on Digital knowledge as it relates to Integration, Databases, CRMs and Digital optimization and automation

• Develop the Digital Roadmap and move MSF Canada to a 100% efficient digital & data focused organization

Job-Specific Responsibilities

System Integration

• Build, Support and maintain integration engine for MSF Canada data systems

• Integrate disparate systems in leverage data insights, smoothing business process, and ensuring good data hygiene, while maintaining privacy and security at all times.

• Support departments in migration of systems/data from legacy to cloud centric solutions primarily on the M365 platform

Business Process Automation

• Work with Staff & leadership on Business process mapping, refinement and engage in migration to automation, and efficient digitalization

• Integrate disparate systems in leverage data insights, smoothing business process, and ensuring good data hygiene, while maintaining privacy and security at all times.

• Develop business cases, and new solutions to replace current practices with smart digital workflow solutions

Digital Solutions

• Develop in house digital solutions using the M365 power Platform

• Support ongoing development in production environment on the M365 power platform

• Research, collaborate on and implement digital solutions for the Strategic and efficient use to maximize MSF Canada’s limited Human and Financial resources.

• Be knowledge expert on all Power Suite & Azure integration services.

Strategic insights

• Provide support and insight to the Annual planning process, and the digital roadmap

Knowledge and Experience

• Proven ability and experience integration using the M365 platform

• Vast experience in Power Suite development

• Working knowledge of CRMs & SQL

• Mastery of business process automation

Education, Certifications and Languages

• English

• Experience as, training or education for an IT professional

Working Conditions

• Work is generally carried out during the day, Monday to Friday (9:00 a.m. to 5:00 p.m.), some weekends and evenings may be required

• Flexible work hours and ‘work-from-anywhere’ options are available, upon approval from manager

• The office environment is open concept and workspace may be shared with office colleagues

• Workstations consist of sit/stand desks, anti-fatigue floor mat, swivel chair, laptop with dock and double monitor, lamp and phone

• Work requires long hours sitting in front of a computer/laptop screen

• During COVID-19 restrictions, employees are required to have their own workspace, access to internet, and phone

• Domestic travel required (include 5%)

• International travel required (include 5%)

• High levels of stress and/or pressure

Additional Information

MSF Canada is a people-focused humanitarian organization that is proud to offer a diverse, collaborative, and inclusive work environment. We strongly believe this approach enhances our work and we’re committed to equity in employment. The organization seeks to attract and engage the best professionals to join and maintain meaningful, productive and lasting work relationships. We embrace diverse motivations and backgrounds of people working together to exhibit their passion in action for the social mission of MSF.


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