Issuer & Customer Support Analyst

Saskatoon, SK

This role is eligible for hybrid work - this means you'll have the flexibility of working from home and in the office (in Regina), on a scheduled rotation once training requirements have been met. Until then, the successful incumbent will be expected to work on-site, full-time)

Do you feel like you need a change? Are you ready to stretch your skills in new ways? Then this position may have just the challenge you’re looking for!

We’re looking for an Issuer & Customer Support Analyst to join our team in Regina.

We hope you consider applying if you:

Enjoy developing reports and presenting technical material/results using straightforward business language.
Can work both independently and collaboratively in diverse teams.
Can apply analytics to problems to evaluate, identify trends, and recommend improvements regarding issuing business decisions, programs, policies, and procedures.
Want to leverage your leadership skills for good – like actively supporting SGI’s culture, expanding your own learning and supporting your colleagues as they do the same.

Typically, these skills are gained through a four-year degree from an accredited post-secondary education institution in a relevant field of study, such as, Business or Mathematical & Applied Sciences, or a defined equivalency, and 3 – 5 years’ experience in a statistics, analysis, or related role. But we don’t want you to worry about checking every box! We know the confidence gap and imposter syndrome can get in the way, so please don't hesitate to apply. We'd love to hear from you!

What else do we offer?

Our website gives a run-down of the many perks of working with us, including:

Personal development: We invest in our employees. We provide leadership and employee training, and provide education funding, to support your self-improvement goals and keep our teams thriving.
A positive, healthy work culture: Work culture can be the reason an employee stays or leaves a job. At SGI, we’ve worked hard to develop a culture we’re proud of. And we continue to invest in our culture through training to make sure that our actions (and culture) reflect our corporate values: caring, passion, innovation, and integrity.
Awesome people: Seriously. We hire the best people, and you get to work with them. At SGI, you’ll find the work family you didn’t know you needed.

We strive to be the kind of employer that employees recommend to a friend. We want our employees to want to come to work, and we look forward to your application!

To learn more about this position, check out the full job description. There, you’ll find all requirements and accountabilities in greater detail.

Diversity is a cornerstone of SGI. We believe all candidates should be given the opportunity to fully participate during the recruitment process. If you require an accommodation during the recruitment process, we invite you to submit your accommodation requests to us at wellness@sgi.sk.ca and we will work through your request with you. All information received will be kept confidential.

Remember, the position closes Monday April 1st, so submit your application online by 12:00p.m. SK time.