Manager, Enterprise Applications (COL01091)

London, ON

Summary of Duties


Reporting to the Senior Manager, Enterprise Applications, Reporting and Analytics, the manager oversees a team responsible for the delivery of enterprise-wide applications and associated custom and third-party integrations for all business units across the City of London, Agencies, Boards and Commissions (ABCs). The primary focus of the Enterprise Applications I Work Area is to provide Information Technology (IT) services in support of the SharePoint electronic document management system, along with its relevant third-party software and integrations.


Qualifications/Experience


  • Three-year Community College Business Information Systems Diploma or bachelor’s degree in Computer Sciences or in a related field plus five years of application experience is required.
  • Five to seven years related management experience in an information technology environment or equivalent combination of education and related professional and lived community experience.
  • Information and Technology and Project Management focused certifications are an asset; examples include but not limited to: Project Management Professional, Microsoft Certifications (Fundamentals, Associate, Expert).
  • Familiarity with Enterprise Content Management in SharePoint Online would be an advantage.


Specialized Training & Licenses 


  • Demonstrated knowledge and experience in the above identified areas of accountability with an understanding of the Unit’s programs and services.
  • Demonstrated success leading or supervising employees, contracted services and consultants.
  • Proven commitment to the safety of employees with knowledge of the Occupational Health and Safety Act and applicable regulations as it relates to the position.
  • Ability to understand the importance of service delivery; develop and implement initiatives that support the Unit’s customers in a timely and effective way.
  • Demonstrated effective interpersonal and customer services skills, including conflict resolution and problem solving; demonstrated ability to effectively communicate with diverse populations within the community; experience working collaboratively with organizations, clients, and other stake holders.
  • Strong verbal, written, interpersonal, communication, facilitation, and presentation skills; demonstrated political acumen.
  • Ability to work varied hours to meet requirements of the position including after-hours support for ITS service delivery.


Compensation Range


$96,723 to $126,632


This is a permanent, full-time position.


How to Apply


For a complete job description and to apply on-line, please visit the City of London website at https://bit.ly/3DrndWb


Please note following the interview stage, proof of education as well as a criminal record check will be required prior to moving to the next stage in the selection process.


Closing Date for Applications:  Tuesday, October 4, 2022


We appreciate all applications, however, only those selected for an interview will be contacted.  


As an inclusive employer, we are committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need.

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