SaaS Product Manager

Remote (British Columbia, Canada)

Ministry of Citizens' Services


There is currently one (1) permanent position available. Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. 

 

SaaS Product Manager

$86,200.00 - $122,100.01 annually

 

Dedicated to making life better for British Columbians, the Ministry of Citizens’ Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC, and delivers the digital face of government at www.gov.bc.ca. CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector.

The Software as a Service (SaaS) Product Manager is responsible for guiding the contribution of a portfolio of ministry cloud SaaS products on behalf of the ministry.


Qualifications for this role include:

  • Bachelor's degree in information technology and/or information management discipline or a related technical field, comparable diploma, certification(s) and experience.
  • An equivalent combination of education and experience may be considered.


A minimum of three (3) years of combined experience in the following:

  • Experience managing SaaS implementations both within a SaaS team and for end users.
  • Experience driving user adoption and satisfaction with SaaS products.
  • Experience using user-centered design practices in providing support for digital products and services. 
  • Experience using modern agile project management practices to design, deliver, and continuously improve high quality digital products and services.
  • Experience managing complex enterprise IM/IT projects with multiple interdependencies including major business transformations, strategic communications, change management and the oversight of system integrators.
  • Experience Identifying, Experience challenging and removing unnecessary barriers to product delivery.


For more information, a complete list of qualifications and to apply online by July 15th, 2024, please go to: https://bcpublicservice.hua.hrsmart.com/hr/ats/Posting/view/113639


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