Senior Cloud Engineer (Azure)

At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in health and wellness for all. Our mission is to connect the health system to drive improved and equitable health outcomes, experiences and value. How we work together is reflected through our five values: integrity, inspiration, tenacity, humility and care.

What Ontario Health offers: 

Achieving your career goals is a priority to us. Benefits of working at Ontario Health may include the following based on employment type: 

• Fully paid medical, dental and vision coverage from your first day
• Health care spending account
• Premium defined benefit pension plan
• 3 personal days and 2 float days annually
• Individual contributors start at 3 weeks’ vacation, and 4 weeks at 2 yrs.
• Career development opportunities
• A collaborative values-based team culture
• Wellness programs
• A hybrid working model
• Participation in Communities of Inclusion 

Want to make a difference in your career? Consider this opportunity. 

The Senior Cloud Engineer (Azure) will be a member of the team responsible for supporting the Digital Excellence in Health cloud strategy and roadmap. Reporting to and working closely with the Team Lead or Manager, Platform and Cloud Operations, the Senior Cloud Engineer is responsible for delivering on established cloud strategies to support business objectives and provide high levels of expertise and knowledge in cloud migrations of on-premises applications as well as digital transformation.

The Senior Cloud Engineer (Azure) will work closely with other IT infrastructure specialists, Lead and Principal Cloud Engineers, Enterprise Architects and Security to design and integrate cloud and on-premises services, enabling stable, efficient and secure operations in the cloud environment. This position will provide expertise and knowledge in infrastructure migration methodologies and techniques to migrate large scale enterprise applications and services.

The Senior Cloud Engineer (Azure) plays a key role in the Cloud and Platform Operations team for all cloud-oriented initiatives, working with other team members to provide the stable operation, availability, performance of Ontario Health’s cloud-based services, mentoring and coaching others in systems support activities and troubleshooting. The Senior Cloud Engineer (Azure) will coordinate and implement detailed technical implementations based on architected solutions.

Viewed as a subject matter expert in cloud technologies, implementation and support, the Senior Cloud Engineer (Azure) will execute and/or design solutions and prototypes for proof of concept and implement solutions in production. This includes keeping up-to-date on cloud technologies and tools, provide mentorship to other team members to strengthen cloud support, provide quality services and developing and maintaining a disaster recovery plan in relation to cloud services and systems within the IT Teams. (i.e. Infrastructure, Network, Security and Application)

Here is what you will be doing: 

• Ensures a consistent approach to executing work assignments in a timely and competent manner.
• Accountable for workload, tasks, initiatives, and service quality within assigned work and within direct scope of operations.
• Provides recommendations within direct scope of operations and within the Cloud and Platform Operations team.
• Recommends changes to products and services within direct scope of operations and within the Cloud and Platform Operations team.
• Shares best practices and provides coaching within their own team and other teams supporting cloud environments. Provides guidance and expertise to newer Cloud Engineers on best practices.
• Works closely with members of the product team, and other teams such as IT Operations, Cloud Centre of Excellence, Architecture and Security to ensure cloud services are implemented efficiently and securely.
• Collaborate with product team to deliver solutions using modern DevSecOps tools and best practices and take ownership of the build, release, and configuration management of applications.
• Works with a medium level of autonomy in setting objectives based on direction from a lead cloud engineer, principal cloud engineer, team lead or management.
• Makes decisions where results have major impact across the organization requiring sophisticated solutions and long-term correction.
• There is exposure to stress as the role will be exposed to frequent interruptions and will be required to participate in service restoration/incident response.
• There may be requirements to participate in an on-call rotation for after-hours/weekend support.

Here is what you will need to be successful: 

Education and Experience:  

• Bachelor’s or Master’s degree in Information Technology, Computer-related discipline, or equivalent experience.
• 5 – 7 years of experience in System Support and Administration in Enterprise environment, working experience with Azure/AWS Cloud Services and supporting and managing Virtualization technologies, Container platforms, Storage Systems, Infrastructure monitoring and alerting technologies, high availability architecture in Azure/AWS Hybrid Cloud Technologies
• Industry certifications in Virtualization, Azure/AWS, Networking Technologies, and Office 365 certifications are an asset.

Knowledge and Skills:

• In-depth knowledge of Terraform, AWS Cloud Formations, BICEP to automate the build, deploy and maintenance of Azure/AWS applications and environments.
• Knowledge pertaining to operation and support of products and services operating in one cloud provider.
• Knowledge of IaaS and PaaS components leveraged to implement products and services operating in one cloud provider as well as in depth knowledge of the components directly related to operational duties.
• Knowledge of coding practices as it relates to Infrastructure as Code, building and maintaining CI/CD pipelines and using source control tools.
• Knowledge of team and industry best practices as it relates to deployment, operations and support of products and services in the cloud provider.
• In-depth knowledge of security best practices as it relates to deployment, operations and support for products and services in the cloud provider.
• Problem-solving and analytical skills to ensure cloud services are implemented efficiently and securely; maintain efficient processes for application delivery; identify and recommend improvements; own the build, release, and configuration management of applications.
• Communications skills, both orally and in writing, to collaborate with product teams to deliver solutions; coach, guide and provide expertise to staff; create and maintain up to date internal and external operational documentation; communicate clearly within the team and with product groups regarding deployment, operational and support activities.
• Ability to code to automate system-level deployment using tools such as Terraform, AWS Cloud Formation, Bicep.
• Ability to implement continuous code and infrastructure delivery using CI/CD tools such as Azure DevOps, AWS Code pipelines, etc.
• Ability to ensure efficient processes are used for the build, release, and configuration management of applications.
• Ability to deploy, automate, and manage cloud (Azure/AWS) based systems to ensure high availability, performance, scalability, and security.
• Ability to maintain in-depth knowledge of cloud technologies and tools for one provider.
• Ability to work closely with members of the product team, and other teams such as IT Operations, Cloud Centre of Excellence, Architecture and Security to ensure cloud services are implemented efficiently and securely.
• Ability to collaborate with product team to deliver solutions using modern DevSecOps tools and best practices.
• Ability to make decisions where results have a major impact across the organization.

Employment Type: Permanent Full-time

Salary Band: 6

Location: Ontario (currently hybrid; subject to change)

All applicants must be a resident of Ontario to be considered for roles at Ontario Health.

Internal Application Deadline Date:  August 26, 2024

External Application Deadline Date:  September 9, 2024

Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled. 

We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.