We’re looking for a Senior Product Manager, Small and Medium Business (SMB) to help take Fiix’s explosive growth to a whole new level. We think most software is too complex; too many features with too many promises. We're on a mission to change that - to build truly superior software that changes the way people work. You must be innovative, strategic and comfortable with driving execution and have a “get the job done” attitude. You must be a skilled collaborator who can work with stakeholders across the company to drive alignment to a long-term product strategy and roadmap for our enterprise customers.
What we're looking for:
- Customer Insight: Understand small and medium business customers and their challenges and use this knowledge to develop a customer centric strategic roadmap ensuring alignment that delivers on revenue growth objectives and increased NPS
- Market and competitive research: Gather and synthesize market, customer and competitive research to identify product enhancements that drive market leadership
- Ability to analyze customer experience data and devise strategies to improve the free to paid conversion process as well as customer acquisition, onboarding, usage and retention.
- You have experience delivering self-serve mechanisms and freemium versions drive adoption and optimizing growth in the SMB segment
- You are a team player who can work closely with individuals across Engineering, Sales, Marketing and Customer success to drive alignment to our multi-year product strategy and roadmap.
- Establish product process within the team and across the organization to ensure effective communication and execution
- Have an understanding of tracking success metrics and building action plans to make progress against priority metrics.
Qualifications:
- Experience creating winning SAAS applications targeted at Small and Medium Business users; but with consumer-services-like interfaces.
- 3+ years experience with B2B software
- You have gathered data and customer feedback on an existing product or workflow and successfully iterated based on your findings.
- Experience participating in an agile development and rapid prototyping process.
- Creative problem-solver who inspires innovation across the entire team.
- Experience working with Industrial Manufacturing, Maintenance, or Asset Management software solutions is a plus
- Bachelor’s degree required.
Equity Statement
At Fiix, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.