Senior Project Manager

Toronto, ON

Employee Status: Contract

Bargaining Unit: Non-Union

Pay Range: $133,201 - $188,145

Location: 20 Bay St

Closing Date: 17-Jul-2024

Contract up to 24 months

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario. 

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

PRESTO is an electronic transit fare payment system in the Greater Toronto, Hamilton and Ottawa areas that eliminates the need for tickets, passes and cash. PRESTO serves more than 5 million customers across 11 transit agencies and processes over $2.5 billion in fares through 67 million boardings per month (pre-pandemic). Today, PRESTO offers one of the most globally advanced fare payment systems in the world having delivered new ways to pay for customers, including real time PRESTO Contactless with credit and Interac debit and PRESTO in Mobile Wallet across its transit agency clients, including the Toronto Transit Commission (TTC). Enhancing the customer experience through continuous improvement while working with our transit agency clients to support their needs, and maintaining a system that performs exceptionally, continue to drive PRESTO toward making transit better for all.

Our Payments (PRESTO) Division Transition Program Office is looking to hire a Senior Project Manager that supervises medium to large PRESTO projects. In compliance with budget, resource availability and schedules, leads preliminary and detail design, preparation of contract documents, development, and commissioning activities; participating in the development and implementation of alternative delivery options; monitors projects and sub-components for compliance with Metrolinx’s policies and mandates. This position reports into the Director, Transition Program Office.

What will I be doing?

• Participates in, and provides advice and input to, activities related to project scope, schedule, budget, definition, risk management, and quality assurance

• Participates in Senior Management Team (SMT) activities involving Metrolinx, transit agencies, vendors and other stakeholders; coordinates and collaborates with other Metrolinx divisions; liaises with and advises Senior Management Team (SMT) members and partnering agencies on project matters

• Leads and partners with vendors to deliver state-of-the-art payment solutions

• Manages the project partnerships with vendors, service providers, Metrolinx and other stakeholders to administer Payments (PRESTO) fare system supply and operations contracts

• Partners with Procurement to secure vendors to deliver project solutions

• Manages the expenditure of project funds budgeted for the delivery of the assigned project; negotiates amendments to contractual obligations with vendors

• Monitors and manages project progress to maintain adherence to schedule and budget

• Leads, coaches, and mentor other members of the PMO in project management best practices (e.g. project scope, budget, schedule, quality, risk, safety, etc.)

• Demonstrates Metrolinx’s values and leadership competences for others, including sub-contracted vendors

What skills & qualifications do I need?

• Completion of a degree in Computer Science, Information Systems, Engineering, Business Administration, or a related discipline or a combination of education, training and experience deemed equivalent

• Demonstrated years of progressive project management experience within IT, finance and/or technology environments; experience delivering projects related to distributed multi-vendor transactional systems, financial systems, or mobile payment apps considered an advantage

• Professional Engineer Ontario (P.Eng.) and Project Management Professional (PMP) designations are assets

• Knowledge of theories, principles, and best practices related to large, multi-year project management within IT systems, finance and technology businesses that incorporate capital and operating components

• Awareness of payment device types and how they are typically installed on transit vehicles and in stations

• Awareness of PCI device security standards and how payment devices form part of the overall security ecosystem

• Proficiency in the use of project management related applications 

• Knowledge of program management, planning, budgeting, prioritization, risk and change management principles, methods and techniques to manage the development, deployment and implementation of large-scale initiatives

• Effective written, oral, presentation and interpersonal skills to articulate and present advice, options and recommendations to senior management, executives and business clients on projects and technology solutions

• Leadership and management skills to manage and motivate a team/unit as well as cross functional teams and set high standards and clear expectations

• Strong commercial acumen, with experience in managing and negotiating with major vendors and suppliers to ensure project success

Don’t Meet Every Requirement? 

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.


We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [email protected].

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate. 

Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.


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