Software Development Manager, iOS

Kitchener, ON +1

Our story

Ghost is on a mission to deliver modern shopping experiences that unify the elevated in-store experience with the power and convenience of online. Ghost does this by powering one-to-one live video co-shopping experiences that humanize ecommerce, offering the ultimate in online customer experience.

Our team has decades of experience focused on ecommerce and emerging technologies. We've powered hundreds of global launches and billions of transactions for major brands. As innovative, solution-oriented leaders, we saw the struggles brands faced when it came to bringing the richness of in-store service to online customers. We’ve turned the scrolling, chatbot popups, and impersonal clicking of a typical online shopping experience into an engaging, human interaction layered on top of a seamless co-browsing platform that drives genuine results. 

Join our world-class team in transforming the future of the online shopping industry.

Who we need

Our team believes being first to market with quality is imperative. Reporting to the Head of Engineering, we are looking for a Software Development Manager who can inspire, guide and work alongside our iOS Development team. You will plan and manage the tasks and deliverables and contribute to the coding, design, architecture, and improvement of our apps, introducing best practices in development. With an analytical approach and a creative influence, you will use metrics and data to determine where the performance of the product and the team can be optimized.

What’s in it for you

Impact, influence, and career growth. We are an early stage startup with amazing traction, moving fast, and building a scalable platform with billions of dollars running through it. You will be leading the design and deployment of applications for the biggest online retailers globally, connecting shoppers to the brands they want in an integrated online experience. Our goal is to create an innovative and immersive video experience for our clients and their customers. This is a chance to bring your ideas and your technical insights to push our apps further, elevate customer satisfaction and exceed expectations with cutting-edge, seamless, and thoughtful design that sets new standards. With just over 30 people in the organization, this is the place to make an impression, increase your visibility and grow your reach and your career with opportunities to expand your team and move to the next level.

What you will do:

  • Innovate. You will prioritize the customer experience, ensuring an engaging and intuitive experience. You will spearhead the design, development, and delivery of exceptional live video streaming experiences, directly contributing code yourself. You will build and deliver the product roadmaps in collaboration with the product team and work with the Architect and Lead IOS Developer to ensure projects are well-defined, repeatable, scalable.
  • Lead the team. You will hire, manage, and mentor a best-in-class team of software engineers with a mandate for continuous improvement. You will inspire and foster a culture of communication, accountability, and trust in a remote environment, supporting individual development and growth while encouraging collaboration to attain the team’s success.
  • Optimize. You will introduce and implement best practices to elevate the performance of the team and the products. You will report Agile metrics regularly and find opportunities to continuously improve the velocity and quality of our solutions.

What you bring:

  • The experience. You have the technical expertise as a Senior iOS Developer and experience managing the work of developers at different levels. You have experience with the full mobile development life cycle, including design, development, and publishing to The App Store. You have direct experience with Swift, common languages or frameworks such as React, Javascript, or Typescript, and delivery platforms such as Git, Github Actions or CircleCI.
  • The leadership skills. You have experience managing the work of a team in an Agile environment. You can confidently break down deliverables into tasks, guide the work of the team, and contribute technical advice and support. You can identify gaps in skills, provide performance feedback, and plan for additional resourcing. You are metrics driven and can re-prioritize and optimize deliverables based on analytical results. You have professional communication skills and can build trusting relationships within and across teams. You can influence with and without authority, provide mentorship, and manage conflict.  
  • The growth mindset. You are naturally curious and driven to research and try new tools. You like to stay ahead of the curve, seeking the latest knowledge in the technical arena, people leadership, and the industry you are working in. You can inspire a continuous learning and improvement approach in your team. 

Join us

Mission-driven. Product first.

As part of Ghost, you will be part of a collective focus to drive change in the online shopping ecosystem using best-in-class data and technology. 

If you want to transform an industry and actively solve our customer pain points, working in partnership with our clients alongside resilient creators and innovators, you will love it here. 

Empowering our people.

Our leadership team is involved in the day-to-day and is acutely aware of the need to create an engaged - and happy - team. We prioritize collaboration, accountability, and flexibility. 

Creating solutions and shaping our direction requires teammates eager to speak up, try new ideas, fail fast, and learn from those lessons. We foster a culture of open (virtual) doors and open-to-feedback, with communication playing a critical part in all that we do. 

Managing results.

We care about outcomes, not work styles — and entrust our employees with the flexibility to work however is best for them to achieve our shared mission. We want our teammates to live balanced, fulfilling lives at and outside of work.

Apply now.

Diversity, equity and inclusion are an integral part of our culture and a priority at Ghost Retail. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have 70% of the qualifications we are looking for, express your interest here. Please let us know what accommodations or assistance we can provide you during the application process.

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