Software Test Engineer

Remote Toronto, ON

The Team

You’ll be joining a high-performing team responsible for building creative, flexible solutions that enable our customers to build engaging and interactive web experiences for their customers. Our team has a shared passion for enabling our customers to access hard-to-reach audiences and build trusted relationships with their customers.

We work at a fast pace, love to collaborate as a team, and are relentlessly focused on delivering experiences, not just features. We operate daily on the following principles: 

All for one. We win working as a team. Team productivity trumps individual productivity. We go out of our way to help each other.

Design first. We talk to our customers, and design solutions to meet their needs.

Ship It. We're all makers/builders. We believe in finishing, delivering, then iterating.

The Job

As a Quality Assurance Technical Lead you’ll be working in an agile environment developing our SaaS application, which helps hundreds of the world’s top brands to make their products and services better. You'll play an active role in building the next generation of our CXM platform using some of the latest technologies, and have an active voice in determining the tech we adopt next.

What You'll Do

  • Responsible for leading the technical direction of general quality practices as well as test automation suites across several teams
  • Provide technical guidance, direction, and support to other test engineers
  • Assess our existing test automation framework, propose improvements, and work with other test engineers to implement those improvements
  • Enjoy a high level of ownership over the quality process and test automation suite
  • Work closely with product managers and UX designers to understand and empathize with our users
  • Learn and grow - we offer plenty of opportunities for advancement and a generous learning budget

Who You Are

  • You thrive in a team environment, enjoy collaborating, and are curious about how things work
  • You enjoy the creative process, finding solutions to problems, and relish building products that delight customers
  • You’re passionate about software and stay up to date on the latest developments in the industry (and love to share what excites you!)
  • You aspire to take a high degree of code, process, and delivery responsibility
  • You’re energized by working in a high-paced environment where code backed by automated tests is shipped into production in as fast as a day

Required Skills/Experience

  • 5+ year's combined experience in automation testing, building test frameworks and leading technical work
  • Proficiency in one or more development languages such as Go, Java or JavaScript
  • You have expertise in designing, planning, and executing manual and automation testing for products in a short cycle CI/CD environment
  • You come with your own set of insights and opinions on how to approach quality and automated testing

The Good Stuff

 + Amazing growth and learning opportunities with a fast-growing Canadian SaaS company that is a world leader in its industry

 + Best-in-class benefits for you and your family

 + Paid vacation with extra personal days and flexible work environment

 + Great work-life balance with a focus on employee wellness

 + Recognized as a Great Place to Work® based on a 93% employee satisfaction rating

 + Collaborative, heartfelt team culture and winner of Comparably’s “Best Product & Design Teams Award" and “2020 Best Company Culture Award”

About Us

Alida created the world's first CXM & Insights Platform, for the world’s most customer-obsessed brands, to turn customer truth into action. For over 20 years, iconic brands like Buzzfeed, LinkedIn and Red Bull have chosen Alida, formerly Vision Critical, as their secret weapon. Our unparalleled approach of coupling broad feedback with deep insights creates lasting customer relationships and builds brands that stand the test of time. At Alida we value being bold, empathetic, curious, and authentic. We also have a lot of fun!

We Can’t Wait to Meet You!

We couldn't do what we do without our awesome Lider's and look forward to welcoming you to our Alida family. Join us and let's make a difference together.

We are proud to be an equal opportunity workplace committed to building a team culture that celebrates diversity and inclusion.

Follow us at and engage with us on LinkedIn, Twitter & Instagram. 


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