Systems Analyst

BC Public Service Victoria, BC

Ministry of Transportation and Infrastructure


Systems Analyst

$60,998.61 - $69,422.06 Annually

Flexible work options are available, but the candidate will be expected to work at least three days per week in-office.

The Passenger Transportation Board (the “Board”) is an independent tribunal established under the Passenger Transportation Act to regulate and oversee the commercial passenger transportation industry in B.C., including taxis, limousines, shuttle vans, inter-city buses, and ride-hailing.

In 2019, the Board’s mandate expanded and as a result, the Board is undergoing significant transformational change to meet its expanded mandate. The Board’s work will be innovative and may serve as a model to other jurisdictions. At a time of technological advances in the industry, the Board will serve a pivotal role in promoting economically sustainable and inclusive passenger transportation services that will help move B.C. in the future.

The Systems Analyst facilitates the design, development, and implementation process for technology solutions and leads project teams in the implementation, quality assurance, and testing of systems. This position is responsible for maintaining Board-utilized systems including: Passenger Transportation System; Data Warehouse; and Salesforce Dispute Resolution System. The Systems Analyst works closely with stakeholders to ensure that business requirements are understood, and best practices are employed. This position represents the Board in the design, development, and ongoing implementation, enhancement, and maintenance of business applications that meet current and future business needs. In the context of significant transformational change, the Systems Analyst is responsible for contributing to IM/IT projects across all Board Initiatives and identifying opportunities for technology solutions for business process improvements.


Qualifications for this role include:

  • Degree, diploma, certification or equivalent in the computer science field.
  • Two years of experience with business applications and information management systems, including implementation planning and testing, security, and development of analytical reports.
  • Experience using Salesforce, or similar case management system (i.e. MS Dynamics), under an administrator profile.
  • Experience in working collaboratively with various stakeholders on business process changes involving automation.

For more information, and to apply online by December 9, 2021, please go to:

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