Technical Assistant

About Us  

At Microserve, we are an industry leader in providing technology solutions to public and private sector clients across Western Canada. Headquartered in Burnaby, BC, with offices in Halifax, Victoria, Calgary, and Edmonton, we employ over 550 team members , and are one of the largest technology solutions providers in Canada, recognized for our ability to deliver and innovate to meet the changing needs of our client. 

Position Summary 

We are looking for a Technical Assistant to join our Tech team in Richmond, BC. As a Technical Assistant you will be responsible for supporting tech operations focused on our IT peripheral distribution including warehousing functions from offloading incoming shipments, processing inventory, moving inventory throughout the warehouse and other duties. 

If you want to get your foot in the door by working in IT; if you can adapt to a constantly changing workload while maintaining a high level of accuracy, cleanliness, and safety, then this role is perfect for you!  We offer onsite training, competitive pay with benefits/vacation and a Monday – Friday schedule with day shift hours. 

Responsibilities 

• Support in preparing the computers and peripherals for shipment. (Preparation includes basic configuration and packing). 
• Pick and process orders on multiples systems as required. 
• Update the shipped items info on the system. 
• Organizing and processing incoming warehouse inventory 
• Verify documents for correctness on shipping and receiving documents 
• Coordinate shipping with Mail room 
• Ensure good housekeeping and safety procedures are maintained in the shipping area 
• Moving skids into disposal, helping our drivers load or unload trucks (when needed) 

Qualifications and Education Requirements 

• Applicants must be organized and have the ability to multi-task 
• Applicants should have good communications skills 
• Basic computer user skills (Windows, Excel) an asset 
• Ability to work under pressure and fast faced work environment. 
• Ability to adapt to changes and to learn company policies quickly 
• Ability to work effectively in a team setting or individually 
• Ability to be accountable for a team and other departments 
• Some warehouse experience preferred; but all are welcome to apply 
• Contributes to Health and Safety 

Position Requirements 

• Must be able to lift 60+ lbs. 
• Must be able to pass a criminal record check (CPIC) 

Corporate responsibility  

Employee will understand, meet, and live our core values  

Will Sweep Floors, Openness, Flexibility, Not Stuffy, Customer Driven  

Compensation and Benefits:   

• In accordance with the BC Pay Transparency Act the range for this role for BC residents is $19 - $25 per hour 
• Paid vacations   
• Additional 5 personal days   
• Paid sick days   
• Extended Medical and Dental plan from day one  

At Microserve, we gather compensation benchmarking data across BC & Canada for our roles and use that data to build a salary range for our current team and future talent.  Your exact salary is determined based on a combination of your relevant experience, skill, competencies, and internal pay equity.  If you feel like this role is your dream job and have questions about compensation and benefits, please get in touch with us as we are always happy to discuss further.  At Microserve we believe that compensation conversations should always be ongoing.