Technical Support Analyst

Remote Coquitlam, BC

Ministry of Transportation and Infrastructure

Coquitlam (Hybrid)

Flexible work options are available; this position may be able to work up to two (2) days at home per week subject to an approved telework agreement. An eligibility list may be established to fill both current and/or future permanent vacancies.

 

Technical Support Analyst

$64,123.59 - $72,674.35 annually

 

Contribute your valued expertise in strategy, design and service delivery to this fast-paced opportunity.

 

The Technical Support Analyst will provide technical support in the procurement, configuration, installation, testing and maintenance of shared systems software/hardware platforms and ministry line of business applications and servers. This role will provide problem resolution to ministry users, customers and vendors.


The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.


For information about the Indigenous Applicant Advisory Service, please visit: Indigenous Applicant Advisory Service - Province of British Columbia (gov.bc.ca).


Qualifications for this role include:


  • Diploma or certification in the computer science field, or equivalent AND a minimum of three (3) years related experience OR
  • An equivalent combination of education and experience may be considered.
  • Experience providing customer support services in an information technology environment or helping end users to use and understand computer hardware and software.


Preference may be given to candidates with:


  • Experience working with Ministry of Transportation and Infrastructure’s line of business applications.
  • Additional experience in any of the qualifications listed above.


For more information and to apply online by June 4th, 2024, please go to: https://bcpublicservice.hua.hrsmart.com/hr/ats/Posting/view/111743


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