Vendor Portfolio Manager

Toronto, ON +1

Vendor Portfolio Manager

Payments Canada is committed to providing a flexible, hybrid work environment to its employees that intentionally balances quality in-person connection with remote work. Our greatest asset is our people as we work together to make payments easier, smarter and safer for all Canadians. 

|Get to Know Us

 We are a unique organization at the centre of the payment ecosystem and Canadian economy. We are responsible for balancing and leading in an environment of multiple interests, ideas and to navigate industry-level challenges. We successfully navigate these challenges by adhering to a set of values that in themselves are tensions: Think Big + Act Responsibly, Be Ambitious + Raise the Team, Keep Momentum + Be Rigorous. 

In 2021, we cleared and settled more than 8 billion transactions, totaling $135 trillion, or $539 billion each business day.

This is where our country connects:

|Our Culture

We are a collaborative, diverse and passionate group of individuals. We work together to ensure we are supported in our work, make impactful contributions to the organization, and develop meaningful connections with colleagues and individuals in our ecosystem!

Come and join us - Where Payments Meets Purpose!


Reporting to the Manager, Vendor Management, the incumbent supports the Vendor Management (VM) processes and procedures both internally and externally. The Vendor Portfolio Manager (VPM) will oversee vendors, supporting key mission critical Payment Product services at Payments Canada.  

Responsibilities of the position include:

  • Maintaining a detailed understanding of the terms and conditions within the Vendor contract(s) of their assigned portfolio, and when required, provide support to the Business Owner in gaining valuable understanding of the contract and its contents;
  • Coordination, facilitation, and ownership of vendor governance forums;
  • Supporting the standardization of VM processes and procedures for all critical vendors within the assigned portfolio;
  • Identifying opportunities to enhance the vendor relationship and address concerns/issues (internally and externally) that may arise throughout the Vendor Management Lifecycle;

This posting will remain open until the position has been filled.


|What you’ll Do

  • Act as the subject matter expert in vendor portfolio management and is responsible for managing a portfolio of Tier one (1) Vendors while ensuring the VM processes and procedures are adhered to within the vendor portfolio;
  • Work as the key contact and conduit within the organization for business owners and the vendor; 
  • Lead the management of the assigned vendor portfolio in support and collaboration with the Vendor Management stakeholder team assigned to the portfolio;
  • Participate in business and vendor relationships and provide Vendor Management support to Payments Canada;
  • Ensure business and vendor needs are identified, analyzed, and addressed in a timely manner to the satisfaction of the Manager, Vendor Management and the corresponding relationship(s).

|Minimum Qualifications

  • Post-secondary education in Business Administration or a related discipline; Minimum of five (5) to seven (7) years’ experience in Vendor Management, or Contract & Relationship Management;
  • Experience building and maintaining strong business relationships with vendors, business owners, and stakeholders at various levels of management, including the director level;
  • Proven experience in following and contributing to a vendor management program with a defined process supporting a full vendor lifecycle;
  • Proven experience in leading and/or participating in contract negotiations and vendor onboarding as well as; resolving escalated vendor performance issues;
  • Valid criminal records check or eligibility to obtain.

|Salary Range

  • Based on qualifications and experience: 103,276.00- 137,701.00.

|Payments Meets Purpose - What you can expect from us

  • Flexible hybrid (remote/office) environment;
  • Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible);
  • Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months & over);
  • Paid time off: minimum three weeks paid vacation, sick and personal days, December Holiday Shutdown and Cultural Holiday Observance Days;
  • 26 Weeks of paid maternity and parental leave top-up; 
  • Rewards and recognition program;
  • Access to Office Gym Facilities; 
  • Internal and external professional development opportunities;
  • Fun team and organizational events;
  •  Bi-Weekly All Staff Forums led by our Executive;
  • Leadership Team.

|Our Diversity, Inclusion and Equity Commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residences. Only selected candidates will be contacted for an interview.

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